Richkop Articles
How can Richkop help my business gain ISO certification?
Our role is to support and guide your business towards certification. Our experienced assessors will help your business audit and improve its management systems, offering
Making ISO Certification Simple!
Richkop will make the journey towards ISO certification simple. For a free, no obligation meeting with an ISO Specialist to discuss how ISO certification can
Why You Should Write a Business Plan
A business plan can do wonders to clarify where you’ve been and where you’re going… Why write a business plan? Simple: The business plan is
How to Handle Difficult Customers
This article is for business owners who want to train their staff to deal with dissatisfied customers more effectively… Although “the customer is always right,”
Project Management Styles
This article is for business owners and managers who want to expedite deadlines through efficient project management… When starting a project for your company, you
Customer Intelligence: Why you should Integrate it into your Business Processes
In an era where customers know exactly what they want, customer intelligence is a key… What Is Customer Intelligence? Simply put, customer intelligence is the